• Shipping policy

Shipping policy

Shipping Policy

Thank you for shopping at Cosma Deal's. This policy explains how we process and ship your order.

1. Where we ship

  • We ship to addresses in the United States only.
  • We do not ship to P.O. Boxes, APO/FPO addresses or certain restricted areas.

2. Order processing time

  • Orders are processed within 2 business days (Monday to Friday, excluding holidays).
  • You'll receive a confirmation email when you place your order, and a shipping email with tracking details once it ships.

3. Shipping rates and delivery times

  • Shipping rates are calculated at checkout based on your address and the shipping method you choose.
  • Standard shipping usually arrives within 3 to 6 business days after your order ships.
  • Delivery times are estimates. Carrier delays, weather and holidays can add time.

4. Tracking your order

Use the tracking link in your shipping email to follow your package. If your order hasn't arrived within the estimated time, please allow 3 extra business days, then contact us.

5. Delays and address errors

We are not responsible for delays caused by carriers, weather or other events outside our control, or for packages sent to an incorrect address entered at checkout. Please double-check your address before placing your order.

6. Damaged, lost or stolen packages

  • If your order arrives damaged, take photos and contact us within 3 days of delivery at info@cosmadeals.com.
  • If tracking shows your package as delivered but you can't find it, check with neighbors and your local post office, then contact us so we can help you open a claim with the carrier.

7. Returns

For returns and refunds, please see our Refund Policy.

8. Contact us

Cosma Deal's
3020 Michigan Avenue, Kissimmee, FL 34744
Email: info@cosmadeals.com
Phone: +1 (786) 533-6003